The NeuroPrime support team can help with product questions, order details, shipping updates, return requests, and privacy questions. Email support@theneuroprime.com and include the name used on the order, order number if available, and a short description of the issue. Avoid sending a full payment-card number, password, or unnecessary medical information.

For a shipping question, include the destination and tracking number. For a return or refund request, contact support before mailing the product and keep the item in its original condition until instructions are provided. The shipping policy states that eligible returned items should be unused, unopened, and in the original packaging.

If your question concerns a health condition, medication, pregnancy, or nursing, contact a qualified healthcare professional rather than relying on customer support for medical advice. Support can explain product and order information but cannot diagnose, treat, or manage a medical condition.

Order support information may also appear in the checkout confirmation. Keep that confirmation so you can match your message to the correct transaction. Support can explain order details but cannot provide medical guidance. Response time can vary with the question and carrier status. Keep support correspondence.

Confirm contact details on the official NeuroPrime website.

Confirm current details on the official NeuroPrime page.